Additional Fees
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time

Update by user Dec 23, 2015

After spending an hour on the phone, getting transferred back and forth, including a transfer to a different company, I FINALLY spoke to a supervisor, who agreed to release the order, and give a 50% discount.

Original review posted by user Dec 23, 2015

I ordered a heat blanket on the 11th of December.By mistake, it was entered twice.

I emailed them IMMEDIATELY to cancel the duplicate order, and was told that it couldn't be canceled, because it already being processed, however the item was out of stock until the 14th. After SEVERAL emails back and forth, with them sending random prepopulated responses, it finally got canceled. It gets better though. I had to mail a money order for down payment, because they WONT TAKE CREDIT CARDS!!!

I mailed this in on the 14th, it was cashed the 18th. The blanket still has not been sent, and I am getting the run around every time I call, and with emails, they continuously ask for information I clearly gave in the email.

This is the WORST company ever.It has been nothing but a problem from day 1.

This person wrote the review because of "customer service issues, order processing issues, problems with payment, time, " of heat blanket from Stoneberry. Reviewer claimed that he or she lost $51 and wants Stoneberry to have the product delivered.

The most disappointing in user's experience was customer service, payment options, time for shipping and product not shipped. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Stoneberry for you to read. This information may help you with your purchase decision.

Had an Experience with Stoneberry?

Write a review


Terms of Service
Post Comment

You May Also Like

Pink Sugar XO - - website shut down for stealing from customers Pink Sugar XO "Jessica Zamarron's website, her former ecommerce site got shut down because she stole money from innocent buyers and failed to send out bikinis or dresses. She claims on her..." Read more Flexshopper Account Review from Lewisville, Texas Flexshopper "On 6-2-16 I filled out an online app for this company that advertises itself as a lease-to-own company that caters to consumers who have credit issues. The application was approved..." Read more Stoneberry cheating you out of your money Stoneberry "I have noticed that I am having a problem with stoneberry, For this has been going on for the past year or more with other items I've purchased and I..." Read more Tradesy - Unfair Sales Practices Review from Philadelphia, Pennsylvania Tradesy "I'm an avid seller of designer purses and Shoes. Over the past 3 months, I've sold 11,000$ worth of purses with them. Clearly, my items are very high end and..." Read more Chopretail - So far the worst and don't think it will get better. Chopretail "I PURCHASED ALTOIDS AND THOUGHT I WAS GETTING A BETTER DEAL BUT FOUND OUT THE PRICE WAS FOR 2 AND NOT 12. THE 2 WAS FROM CHOPRETAIL ON THE WALMART.COM..." Read more Northern Tool And Equipment - Brand New Generator Caught Fire Due to Gas Leak Northern Tool And Equipment "Whatever you do DO NOT BUY A GENERATOR from this company. Last week my brand new $1800 13000 watt generator blew up and caused my house to catch fire. The..." Read more Little Caesars - Liars Little Caesars "My husband and i just went through the little caesars on Reynolds Road in Bryant. We ordered one order of crazy bread extra butter and Parmesan and a deep dish..." Read more Pats Pizzeria Family Restaurant - Pat's- YOU LOSE Pats Pizzeria Family Restaurant "I have to give at least 1 star but the service or lack there of that I received today is not worthy of 1 point on a star. The Manager..." Read more