State: Texas Clear all filters (13 of 231 reviews match)
filters
state:
city:
Show
product:
Show
Had previous orders with stoneberry, ordered something new online, and it generated a new account for me and now asking for a down payment in order for for my order to be approved, I called them and advised them I was an existibg customer and just wanted to add this...
Read more
Anonymous
Anonymous

Hello, I totally understand your frustration!! I have an account with stoneberry and a couple of their sister companies. You are correct...if you have an account and re-order ...

Anonymous
Anonymous

It did the same exact thing to me!!

2.4
#919253
Reply to reviews
i ordered a sham and matching bed spread 07/11/2016. When i got the order the sham was the right color but bed spread was a different color. I returned it to them and paid a$17. 00 shipping fee in the mean time i reordered the bed spread to save time and they sent the...
Read more
smpruitt
smpruitt

I just placed an order with them. I caught the color change ten minutes after my order was placed. My confirmation page, which I printed, shows I ordered a matching pink hoo...

Lorena, Texas
#900995
Reply to reviews
I had recently given a good review...i would like to retract it. I purchased my third order from them, when i received the merchandise it didnt fit, it was a sofa protector, so i returned the product, of course i paid $19.58 to return the merchandise, now i am being...
Read more
1.0
#692842
Reply to reviews
I ordered product never did receive. Then started getting bills. Wrote on the statement and returned back on each one what happened. Then received call from credit department stating that I owed 65.49 for the return shipping. I explained that I never received it to...
Read more
1.0
#612993
Reply to reviews
I ordered Christmas gift in nov 2014...i paid for my deposit..one item was shipped..2 days before christmas..they told me the rest was on back order until 1/07/2015..ok..its late but thats fine..then went to check my order status the day they were to b shipped..and...
Read more
Anonymous
chris

Dear crissy528mar,Thank you for your posting. We’re sorry to hear that your experience with us was not a good one. We would like to have the opportunity to review your accou...

#579220
Reply to reviews
On June 15, 2013, I received notice that there had been a hard credit inquiry on my credit report. This inquiry came from Stoneberry. Before receiving this notice I had not received anything from this company, including email ads. I have never even heard of this...
Read more
Anonymous
Ldthomas01

I have been a customer of Stoneberry for years with an established credit limit, well whenever I ordered something a new hard credit inquiry would appear on my credit report, ...

Anonymous
mickey

This is a partner company with fingerhut along with a few others most of them operate in a very shady way. BEWARE!!!!!

#419515
Reply to reviews

Short Review on June 03, 2016

Stoneberry
#859450
1.0
Details
Won't let me order anything, because I owed another company 130.00
Comment
Show
Billing Practices
Customer service

Stoneberry Account Review

Stoneberry
#857646
1.0
Details
I am trying to sign in my account but it keeps saying i dont have a account. I dont have my account number but here is my name Pamela Rowland Rowlapj263@gmail.com
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Short Review on April 09, 2016

Stoneberry
#826854
4.4
Details
Come on people's i been dealing with stoneberry for over 5 year's or better, never had a problem with any of my order,nor the merchandise. This is not one of your fifth Avenue store, you want top quality product for pennies.Ain't gunna happen, so stop your whining and complaining.
Comment
Show
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Turnaround Time
Website

Blanket Review

Stoneberry
#694159
1.0
Details
The blanket I purchased is itchy it has pieces of plastic in it. I DO NOT LIKE IT...
Comment
Show
Diversity of Products or Services
Price Affordability

Other Product Review

Stoneberry
#640085
1.3
Details
Credit was geat.missed three payments made them up.now denied orders
Comment
Show
Advertised vs Delivered
Customer service
Product or Service Quality
Turnaround Time

Account Review

Stoneberry
#590350
1.0
Details
I got a rude letter claiming I was delinquent when I had paid my account off. I also had auto pay when I was making payments. Horrible rude people and I never want to see another piece of their junk mail sent to my home. Use Fingerhut everyone they are much better. I have never had one minute of trouble from them.
Comment
Show
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Warranty
Website

Positive Experience Review

Stoneberry
#564714
Wonderful experience!!!!!customer service great EACH time I call them and stoneberry approved items to go over the credit limit by 20.00.GREAT EXPERIENCE
Comment
Show