Lawton, Oklahoma
100% full Not resolved
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality

I have noticed that I am having a problem with stoneberry, For this has been going on for the past year or more with other items I've purchased and I write them and they'll write back saying they corrected the error and then I go back to view it again and the price for what I have purchased seems to rise each time after I make my new payment maybe like 5 to 10 dollars more then what it was the last month I have been printing them out each month in PDFs and keeping it all on record and I show it to them and each time they claim they fixed the error and each time it goes up 5 to 10 dollars more each month again I am rather tired of this cheating people out of their hard earned money

This needs to end some how something needs to be done about this and I do not know any other way to stop this price rise that they keep claming that they are fixing each time I bring it up

I would like to say that this time I did not say anything to them for this one I just decided to come here and make my complaint for it seems that writing to them is not doing any good the more I writeto them the more they up the value of what I am paying on this microwave

I would say I ordered this microwave like 4 to 5 months ago it is a Panasonic inverter microwave for $341 I have been paying on this starting sometime before June 2016 payment was $341 with 28.99 payments so if I have been making payments with them since before June that was $341.00 HOW IN *** IS IT $300 WHEN I HAVE BEEN PAYING SINCE BEFORE JUNE My payment should be down to about 190 something in that area not $300 !!! After 4 to 5 months WTF stoneberry? This is B.S.

Reason of review: Problems with payment.

Monetary Loss: $145.

Preferred solution: Price reduction.

I liked: Some good items.

I didn't like: Faulty item, Not a good company, Quality of product and did not like the customer service.

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Raymond, Washington, United States #1246958

Consult the consumer affairs department of your state's Attorney

Generals office.

Sidney, Ohio, United States #1222637

Stoneberry is charging you interest. Somewhere in their catalog, there is a chart that shows you the amount charged, the monthly payment, and how much you will end up paying (much much more than if you saved up and paid cash) Fingerhut works the same way.

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