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Stoneberry - Very disappointed

I have an account with stoneberry for 14 months, ive never been late, i always pay the balance off in 90 days. Every time i order something they want a down payment. Im done with this company.
1.0
Details
Customer service
Price Affordability
Product
Stoneberry Account
#1230094
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I had a bad experience with Stoneberry.They said u could only have one account. But they had me on two accounts. They didnt even tell me. They said it was a glitch .so now i have to pay double. Thats not fair something should be done about this. So i called a Lawyer...
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Product
Stoneberry Account
#1200872
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I tried to place an order stoneberry.com when i went to check out it asked me to sign into my account with account number, SS#, and DOB. I do not remember my account #. I entered the email I'm sure that i use for this account and it said that if i do have an account...
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Anonymous
William

Your Social Security number is none of their business.You must be extremely cautious when furnishing this number.It was never intended for anything other than the government p...

2.8
Product
Stoneberry Account
#1141203
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After login I wanted to check account balance it then ask for account number and last 4 numbers of ssn or date of birth I have been trying to get this resolved for 4 months user verification failed I have submitted problem to customer service numerous times with no...
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Product
Stoneberry Account
#1088602
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Stoneberry Account Review

Someone opened an account under my name and I dont know of why I'm getting billed for something I never received
1.0
Details
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Warranty
Product
Stoneberry Account
#1020298
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I ordered a few items from Stoneberry, I paid off my bill or so I thought much to my surprise after talking to them on the phone & paying another amount they have now charge me 150.00 in late fees for a 23.99 item. This is so wrong and they should not be able to charge...
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Anonymous
Cindy Gero

I'm being charged $85 late fees on a shaver that arrived way after Christmas last year, & was returned unused! They say we took too long to return it! This is criminal. I have...

3.3
Product
Stoneberry Account
I liked
  • Some good items
I didn't like
  • Bad customer account interface
#998072
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My name is ernest allen im upset because as long as i had stoneberry i never had a problem until i dont understand why i have to pay $120 so by order can be processed i give my mother in law the money to pay my stoneberry bill mrs alma hemingand she sends you a check...
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Anonymous
Anonymous

I'm having trouble signing into my account.

3.8
Product
Stoneberry Account
#976127
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Had previous orders with stoneberry, ordered something new online, and it generated a new account for me and now asking for a down payment in order for for my order to be approved, I called them and advised them I was an existibg customer and just wanted to add this...
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Anonymous
Anonymous

Hello, I totally understand your frustration!! I have an account with stoneberry and a couple of their sister companies. You are correct...if you have an account and re-order ...

Anonymous
Anonymous

It did the same exact thing to me!!

2.4
Product
Stoneberry Account
#919253
Reply to reviews
HELLO, I RECEIVED MANY CATALOGS FROM THSI COMPNAY AND MY CREDIT IS NOT EXCELLENT BUT IT IS GOOD.I WAS TOLD I WAS PREAPPROVED FOR $300. I PLACED AN ORDER AND FOR THE PAST WEEK IT STATES IN THE COLUMN FOR SHIPMENT STATUS IMS Demographics Hold WHAT THE HECK DOES THAT...
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Product
Stoneberry Account
#907418
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Please do not ever open an account with this so called company."Customer service"? Pathetic. I opened an account with this company and sent back what I ordered and when I called to make a payment their system "was down" "unavailable at this time", "down all day no one...
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1.0
Product
Stoneberry Account
#907090
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