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They almost caused me to vomit (no lie). On my first and only purchase, 2 different Stoneberry agents told me to try to get the 20% discount and then the third one said I can't have the discount. Okay I said. I will not lose sleep over it. Today I attempt to make a...
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I didn't like
  • Absolute worst i have ever experienced
  • Customer service
#982271
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Stoneberry is very unprofessional to their customers along with their business in general. They wIll try to rip you off with their marketing schemes and check you out as if they honored ther price discounts but then charge full price.. I Could just imagine how many...
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1.4
#978697
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I ordered a lot of things on this particular website,figuring all of the things woukd come in 3-7 days like they said it would well i was sadly mistaken I have been waiting 3 weeks for my things christmas is this sunday and I have no Christmas presents thanks alot...
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1.0
#978282
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Stoneberry Customer Care Review

Stoneberry
#1012129
Talk to you cust.service
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Stoneberry Customer Care Review

Stoneberry
#1008559
2.2
Details
Had a terrible customer service experience with Stoneberry. They had false advertising. When i complained they just said oh well. The customer service reps i spoke too just had no clue. And were rude and not at helpful. I closed my acct. And will never deal there again.
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Advertised vs Delivered
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Customer service
Delivery Service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Short Review on February 03, 2017

Stoneberry
#1002241
1.0
Details
I call cause I have the information wrong my birthday and my ss they tell me they can do nothing about it cause I have my information wrong
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Stoneberry Online Order60420442 Review

Stoneberry
#974978
2.1
Details
Momogram order came wrong. Won't return
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
I am happy that I was denied credit even though your company lied by saying that I was approved for up to $400.00 buy now and pay later. My grandson wanted a bed for Christmas and I saw this as an opportunity for me to surprise him with it. But it's ok because his...
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Anonymous
Anonymous

Yes, yes very bad customer service! Very rude!! Had the same experience this past Christmas. Sent part of order charged me very high shipping for $7.99 pillow they rushed to s...

Product
#976634
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My name is ernest allen im upset because as long as i had stoneberry i never had a problem until i dont understand why i have to pay $120 so by order can be processed i give my mother in law the money to pay my stoneberry bill mrs alma hemingand she sends you a check...
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Anonymous
Anonymous

I'm having trouble signing into my account.

3.8
#976127
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I got a catalog saying I was preapproved which made me happy because I have been rebuilding my credit and felt I was ready to open a new account. The website kept blinking and wouldnt load more than the top section of the page when I tried to apply online. I called and...
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1.0
#969281
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I've had A number One credit with stoneberry and never missed a payment to them and when I placed my order on the twenty nineth of november and now their telling me that I have to put up one hundred percent before I can get the item I ordered and that is dirty and once...
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Anonymous
Mad customer

I sent stoneberry a email asking them why my order is still pending yesterday and they never answered me back and they still have me blocked so I cant get into my account and ...

2.2
#967309
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have ordered from this company for a few years. customer service has always been polite and professional when i call. just spoke to customer service a few minutes ago about my christmas order. everything going well so far and packages will be here tuesday. in the past...
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5.0
I liked
  • Selections of household products
#966294
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I just placed an order for my daughter, three items for Christmas. I printed out my confirmation while still on their website. But when I received my order confirmation via email, the color on the items had been changed. When I called to change, or cancel the order,...
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1.0
I didn't like
  • Customer service
#960422
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Bastards charged me over $100.00 shipping for a futon I ordered and cancelled the next day! They also kept my $36.00 down payment for same! They shipped it but I called Fed Ex right away and cancelled shipment. The futon only went to Minneapolis then right back to...
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1.0
#957824
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