filters
state:
Show
city:
Show
product:
Show
I have never in my life experienced such a bad return issues with a company before. Stoneberry Return Process is a nightmare! I had to call Stoneberry 3 times to ask for a return label for an item that has been sitting at my home since December. I was not able to print...
Read more
#994474
Reply to reviews
I can't return men items. I'm a very good customer for at least ten years. I pay every month on time. I've NEVER returned anything. Please make an exception. You could put the products right back on the shelf.....I'd be more than happy to exchange these for girl items....
Read more
2.7
#992880
Reply to reviews
I was on hold on my computer over 10 min. My phone over 30...This is ridiculous customer service. I need a major problem resolved and ask to speak to a supervisor put on hold...Don't know how you run a business this way. I got a letter stating I owe money, but in fact...
Read more
Anonymous
Anonymous

Let's find out how to start a class action law suit against Stoneberry. There are hundreds, if not thousands of very taken advantage of customers. cynthiagero11@gmail.com

#984620
Reply to reviews

Short Review on April 18, 2017

Stoneberry
#1035879
1.1
Details
Cant receive a copy of my bill snd payments
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Stoneberry Shipping Service Review

Stoneberry
#1034556
3.4
Details
My order was not delivered and I just wanted to reorder. Well everything worked out for the better. Thank you. Ms Brenda Overton
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Short Review on April 07, 2017

Stoneberry
#1031166
My name is marlene povanda i live at 1704 wolfe ave Braddock pa 15104 i do not wantcatalogs sent to my home anymore
Comment
Show

Stoneberry Account Review

Stoneberry
#1020298
1.0
Details
Someone opened an account under my name and I dont know of why I'm getting billed for something I never received
Comment
Show
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Warranty
They almost caused me to vomit (no lie). On my first and only purchase, 2 different Stoneberry agents told me to try to get the 20% discount and then the third one said I can't have the discount. Okay I said. I will not lose sleep over it. Today I attempt to make a...
Read more
I didn't like
  • Customer service
  • Absolute worst i have ever experienced
#982271
Reply to reviews
Stoneberry is very unprofessional to their customers along with their business in general. They wIll try to rip you off with their marketing schemes and check you out as if they honored ther price discounts but then charge full price.. I Could just imagine how many...
Read more
1.4
#978697
Reply to reviews
I ordered a lot of things on this particular website,figuring all of the things woukd come in 3-7 days like they said it would well i was sadly mistaken I have been waiting 3 weeks for my things christmas is this sunday and I have no Christmas presents thanks alot...
Read more
1.0
#978282
Reply to reviews
I am happy that I was denied credit even though your company lied by saying that I was approved for up to $400.00 buy now and pay later. My grandson wanted a bed for Christmas and I saw this as an opportunity for me to surprise him with it. But it's ok because his...
Read more
Anonymous
Anonymous

Yes, yes very bad customer service! Very rude!! Had the same experience this past Christmas. Sent part of order charged me very high shipping for $7.99 pillow they rushed to s...

Product
#976634
Reply to reviews
My name is ernest allen im upset because as long as i had stoneberry i never had a problem until i dont understand why i have to pay $120 so by order can be processed i give my mother in law the money to pay my stoneberry bill mrs alma hemingand she sends you a check...
Read more
Anonymous
Anonymous

I'm having trouble signing into my account.

3.8
#976127
Reply to reviews
I got a catalog saying I was preapproved which made me happy because I have been rebuilding my credit and felt I was ready to open a new account. The website kept blinking and wouldnt load more than the top section of the page when I tried to apply online. I called and...
Read more
1.0
#969281
Reply to reviews
I've had A number One credit with stoneberry and never missed a payment to them and when I placed my order on the twenty nineth of november and now their telling me that I have to put up one hundred percent before I can get the item I ordered and that is dirty and once...
Read more
Anonymous
Mad customer

I sent stoneberry a email asking them why my order is still pending yesterday and they never answered me back and they still have me blocked so I cant get into my account and ...

2.2
#967309
Reply to reviews