Not resolved
Additional Fees
Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality

i bought a rug for 99.00 and it was not what i would use in my living room. so i returned it .

but to my surprise it cost 65.00 to send it back. would never order from them again.some of there things are much higher i price then other stores .they get you hooked because your credit is not not that good .i called customer service and she said i was supposed to read the fine . she ws nice but nothing she could do.i have been buying online for a very long time. and they usually tell you up front about thr cost of returing what you buy.

so i wound up paying for delivery and returning so i just threw 99.00 out the window. so please beware o this problem and please please read the fine print.

Review about: Stoneberry Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $99.

Preferred solution: Let the company propose a solution.

I didn't like: Return policy.

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