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I have been ordering from Stoneberry a while now. But wasn't until last year I started ordering items you need plus in and such like. I have had send back MOST of which i got. And just resent I got a cd/double deck cassett/ turn table item. During play time of the cds...
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#1087367
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I have never received 1 thing I ordered. Always get back order letters then eventually stock no longer available. I prefer to deal with Kohls who go out of their way to find me what I need
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Anonymous
dale

Try Fingerhut. I am very I am very unhappy with Stoneberry. going to Fingerhut. Stoneberry very untrust worthy now. once have paid off. closing my acct with them. If I didn'y ...

1.3
#1082029
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Placed an order at midnight then called to cancel the order at 8am the next morning. They said the order was already in shipping mode and couldn't be cancelled. Hard to believe given the order time and cancel time. They then told me I could accept the package and then...
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#1069953
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Stoneberry - Supervisor

Stoneberry
#1112541
My zeki tablet stopped working. She is sending me a lable to send back tablet and purches another one.
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Stoneberry - Poor service

Stoneberry
#1099418
1.0
Details
After I'm done paying for this order I will never shop with this company again. Very poor service.
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Customer service
Delivery Service
Product or Service Quality

Stoneberry - Not happy

Stoneberry
#1093014
1.0
Details
I just found out I owe you guys. I have never ordered from your company.
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Stoneberry - I need a agent to speak to

Stoneberry
#1072502
2.5
Details
They did not pick up there phone
Comment
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
Place an order yesterday and my catalog said I was pre approved for up to 1200. and ordered less than 180. Had phone wanting my personal information including the phone numbers of my employer and was told it was to check my credit and when I inquired about the...
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I didn't like
  • Customer service
  • Misleading
  • Not a good company
#1066417
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Ive been dealing with Stoneberry for al couple years, so Im under no illusion of superior products at competitive prices. You pay to play to rebuild your credit. I've found it annoying to have to call and be put on hold for 15 mins everytime i'd like to know my...
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mage90
mage90

So after sending them a copy of my complaint about usually nasty agents, they then proceed to run my credit though I didn't order anything to shows how petty they are

2.8
I didn't like
  • Customer service
#1061219
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I was once again hung up on by a Stoneberry cust. service rep. Third phone call by me to resolve this issue. I even offered yo pay "late fees" for a few months because the product was returned (in perfect unused condition) after a few months of receiving it. I had a...
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Anonymous
Anonymous

I'm making calls to other consumer advocate agencies. Since I'm over 60 I'll also contact protective senior citizens agencies. I've posted a warning about this type of company...

1.5
I liked
  • Website presents well
I didn't like
  • Absolute worst i have ever experienced
#1040090
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I have been struggling with my Supersonic Android Tablet for 3 months and now I have been told by a store manager (who sells this product) that it is a cheap, unreliable product. I had hoped he could help me use it. I called BBB and Consumer Advice and they commended...
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#1027460
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I've called Stoneberry twice. Was hung up on 2nd time!! I ordered a shaver for my husband last year. It arrived late--after Christmas. He didn't really want it. Never used it. We repackaged it & I gave it to him to mail. It set in trunk of his car for over 2 months,...
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Anonymous
Anonymous

WOW. Now Lies!!!!! I RETURNED the product-UNUSED-I PAID the return postage. I have a copy of the Postal receipt!! I worked for the US Postal Service for 26 years! Do NOT tell...

Anonymous
Anonymous

Your argument has zero merit. You KEPT the item and didn't make payments. It is perfectly legal to charge late fees for payments you never made on a product you KEPT. Your ...

1.9
#1001556
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I'm writing a review here and on other websites regarding the poor customer service of this company. My Mother ordered a lot of different sports related items and some other things between Oct-Nov. There was never any tracking number emailed or given. Before Christmas...
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2.0
I liked
  • Website presents well
I didn't like
  • Customer service
#1000589
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I ordered a few items from Stoneberry, I paid off my bill or so I thought much to my surprise after talking to them on the phone & paying another amount they have now charge me 150.00 in late fees for a 23.99 item. This is so wrong and they should not be able to charge...
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Anonymous
Cindy Gero

I'm being charged $85 late fees on a shaver that arrived way after Christmas last year, & was returned unused! They say we took too long to return it! This is criminal. I have...

3.3
I liked
  • Some good items
I didn't like
  • Bad customer account interface
#998072
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