I just placed an order yesterday. Got a catalog pre approving me for credit. I checked it says pending credit approval. I even got a confirmation email thanking me for my order. Guess I'll have to wait and see what happens.Read more
This is the second time that I’ve reached out to your customer service department regarding the damaged freezer that I received. I waited on hold for 20 minutes, explained that I received a damaged freezer, was told that I needed to speak to a supervisor, was...Read more
I purchased two items from Stoneberry and they were both defective. Stoneberry told me to contact the manufacturer. I bought the items from them, not the manufacturer. I will never try Stoneberry again. I have tried to unsubscribe using the email itself, with no luck!...Read more
Stoneberry - Missing order
9400110200864774055399 Laser Pegs Jets 3-in-1 Building Set Item #: 418971 This tracking number came today Friday.I did not receive complete order. Called CS @Stoneberry & they wouldnt listen.
Stoneberry - Nightmare
Dont even know where to start. Do not order from this company!
Stoneberry - They keep cancelling my order i do not no why.
I tried call them. Never got a rep on the phone. I never got a letter from this company and I never got a email or phone on why they cancelled my order. What is wrong with stoneberry.
Stoneberry - Frank calvo
I havent recieved my order yet solar lights thank you
I never ever heard of Stoneberry, Monroe, WI 53566-8020, They are constantly sending me a bill for what, I have no idea, Also, try to get ahold of anyone in customer service or trying to get any answers from them about how and who are they, haha,, GOOD LUCK, you will...Read more
For three days in a row I called regarding when my itesm(s) were going to be shipped, and they kept telling me it's on the truck after speaking to an agent(very rude, and disrespectful) I told her I don't understand as the item have been on the truck for now 3 days,...Read more
I received a "pre-approved" catalog in the mail from Stoneberry, stating that I had a $500 credit line available with their company. I went online, chose $84 worth of product and placed my order. The shipping was $22, which was almost 1/4th the cost of what I ordered....Read more
I will continue to post negative reviews on every website including the Better Business Bureau until this is resolved. Not only was that beach tent returned immediately after being left on the porch by FedEx for somebody to steal they said that they would not charge me...Read more
i bought a rug for 99.00 and it was not what i would use in my living room. so i returned it . but to my surprise it cost 65.00 to send it back. would never order from them again.some of there things are much higher i price then other stores .they get you hooked...Read more
I didn't like
- Return policy
After login I wanted to check account balance it then ask for account number and last 4 numbers of ssn or date of birth I have been trying to get this resolved for 4 months user verification failed I have submitted problem to customer service numerous times with no...Read more
I have been ordering from Stoneberry a while now. But wasn't until last year I started ordering items you need plus in and such like. I have had send back MOST of which i got. And just resent I got a cd/double deck cassett/ turn table item. During play time of the cds...Read more
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