filters
state:
Show
city:
Show
category:
Show
product:
Show
Place an order yesterday and my catalog said I was pre approved for up to 1200. and ordered less than 180. Had phone wanting my personal information including the phone numbers of my employer and was told it was to check my credit and when I inquired about the...
Read more
I didn't like
  • Misleading
  • Not a good company
  • Customer service
#1066417
Reply to reviews
Ive been dealing with Stoneberry for al couple years, so Im under no illusion of superior products at competitive prices. You pay to play to rebuild your credit. I've found it annoying to have to call and be put on hold for 15 mins everytime i'd like to know my...
Read more
mage90
mage90

So after sending them a copy of my complaint about usually nasty agents, they then proceed to run my credit though I didn't order anything to shows how petty they are

2.8
I didn't like
  • Customer service
#1061219
Reply to reviews
I was once again hung up on by a Stoneberry cust. service rep. Third phone call by me to resolve this issue. I even offered yo pay "late fees" for a few months because the product was returned (in perfect unused condition) after a few months of receiving it. I had a...
Read more
Anonymous
Anonymous

I'm making calls to other consumer advocate agencies. Since I'm over 60 I'll also contact protective senior citizens agencies. I've posted a warning about this type of company...

1.5
I liked
  • Website presents well
I didn't like
  • Absolute worst i have ever experienced
#1040090
Reply to reviews

Stoneberry Shipping Service Review

Stoneberry
#1034556
3.4
Details
My order was not delivered and I just wanted to reorder. Well everything worked out for the better. Thank you. Ms Brenda Overton
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Short Review on April 07, 2017

Stoneberry
#1031166
My name is marlene povanda i live at 1704 wolfe ave Braddock pa 15104 i do not wantcatalogs sent to my home anymore
Comment
Show

Stoneberry Account Review

Stoneberry
#1020298
1.0
Details
Someone opened an account under my name and I dont know of why I'm getting billed for something I never received
Comment
Show
Advertised vs Delivered
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Warranty

Stoneberry Customer Care Review

Stoneberry
#1012134
Terrible cust service can even get to talk to anyone to make payment
Comment
Show
I have been struggling with my Supersonic Android Tablet for 3 months and now I have been told by a store manager (who sells this product) that it is a cheap, unreliable product. I had hoped he could help me use it. I called BBB and Consumer Advice and they commended...
Read more
#1027460
Reply to reviews
I've called Stoneberry twice. Was hung up on 2nd time!! I ordered a shaver for my husband last year. It arrived late--after Christmas. He didn't really want it. Never used it. We repackaged it & I gave it to him to mail. It set in trunk of his car for over 2 months,...
Read more
Anonymous
Anonymous

WOW. Now Lies!!!!! I RETURNED the product-UNUSED-I PAID the return postage. I have a copy of the Postal receipt!! I worked for the US Postal Service for 26 years! Do NOT tell...

Anonymous
Anonymous

Your argument has zero merit. You KEPT the item and didn't make payments. It is perfectly legal to charge late fees for payments you never made on a product you KEPT. Your ...

1.9
#1001556
Reply to reviews
I'm writing a review here and on other websites regarding the poor customer service of this company. My Mother ordered a lot of different sports related items and some other things between Oct-Nov. There was never any tracking number emailed or given. Before Christmas...
Read more
2.0
I liked
  • Website presents well
I didn't like
  • Customer service
#1000589
Reply to reviews
I ordered a few items from Stoneberry, I paid off my bill or so I thought much to my surprise after talking to them on the phone & paying another amount they have now charge me 150.00 in late fees for a 23.99 item. This is so wrong and they should not be able to charge...
Read more
Anonymous
Cindy Gero

I'm being charged $85 late fees on a shaver that arrived way after Christmas last year, & was returned unused! They say we took too long to return it! This is criminal. I have...

3.3
I liked
  • Some good items
I didn't like
  • Bad customer account interface
#998072
Reply to reviews
I have never in my life experienced such a bad return issues with a company before. Stoneberry Return Process is a nightmare! I had to call Stoneberry 3 times to ask for a return label for an item that has been sitting at my home since December. I was not able to print...
Read more
#994474
Reply to reviews
I can't return men items. I'm a very good customer for at least ten years. I pay every month on time. I've NEVER returned anything. Please make an exception. You could put the products right back on the shelf.....I'd be more than happy to exchange these for girl items....
Read more
2.7
#992880
Reply to reviews
I was on hold on my computer over 10 min. My phone over 30...This is ridiculous customer service. I need a major problem resolved and ask to speak to a supervisor put on hold...Don't know how you run a business this way. I got a letter stating I owe money, but in fact...
Read more
Anonymous
Anonymous

Let's find out how to start a class action law suit against Stoneberry. There are hundreds, if not thousands of very taken advantage of customers. cynthiagero11@gmail.com

#984620
Reply to reviews