Stoneberry
Reviews and Complaints
MY ACCOUNT
Charged for 2 item
Order
User's recommendation: triple check the address part at least twice
Billing Department Operator Purposely Hung Up On Me
User's recommendation: Bad Customer Service!!!!!
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Verified Reviewer | Puyallup, WashingtonOver Stoneberry
User's recommendation: I really don't have one.
Not happy with product and supervisor very rude don’t want to help me.
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mount Vernon, WashingtonAwful Service/Greedy Company
Preferred solution: Full refund
User's recommendation: Do NOT buy from this Company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Auburndale, FloridaQuestionUncomfortable product
User's recommendation: Yes I would most definitely
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDissatisfied with bed side foot exercise machine
Preferred solution: Full refund
User's recommendation: Will not recommend anyone to Stoneberry at this time.
573210****
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Verified ReviewerTarnished rings
- Non
- Not a good company
- Terrible practices
- Any thing about stoneberry
Preferred solution: Full refund
User's recommendation: Dont waste your money on this company
Return label
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have not received my order, please stop billing me.
- Never order again
- Never order again
Preferred solution: Stop billing me for something i have not received, i'm not paying for it.
User's recommendation: I will not be telling anyone about this company ever.
Creating an online account
User's recommendation: Use them, they're good!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerReturned item
Ok, I ordered a hydroshot portable power cleaner on may 15th 2020, when I received it the fitting on the hose was broken and there was no way it would connect to the wand, so I contacted stoneberry and asked if they could replace the hose. I was advised that they Couldn't.
I would have to send back the whole unit! And then I would have to wait again to get another one. That didn't sit to well with me. So I was asked if I wanted another one or would I like to be reimbursed for this item.
I said YES. I then asked how long would it take for them to put the MONEY back my debt card. And I was told as SOON AS THE ITEM WAS RETURNED!!!! I shipped it back to them on 06/10/2020, that was 9 days ago.
I know that they have it BY NOW SO WHY HASN'T THE MONEY BEEN PUT BACK ON MY DEBT CARD!!!! Sorry I'm not trying to be sarcastic but I just don't understand why it's taking this long to get reimbursed. Because it didn't even take a minute to get the money off the debt card. The order # was 429485, page # in the catalog 13, the conformation #ZB257615****.
This is the 2nd time that I have reached out to you with NO RESPONSE BACK FROM YOU!!!! However I have purchased something from you that I'm pleased with so thanks for that.
But this time I can't say that. I just want my money returned.
- Some good items
Preferred solution: Full refund
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