Jakhia Hck

Make payment

Bad service .trying too make payment and Im having so many problems even at your online site
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Reason of review:
Problems with payment
Anonymous

Order not yet recieved

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I ordered a stationary excersise bike months back and still did not get it. I no longer want the damn thing.
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Reason of review:
Order processing issue
Nannie c

No problem

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I love stoneberry, i was never dissatfied with an order. I make my payments and they send my orders. Keep up the good work!!!
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Dilcia Fbj

Pay my account.

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She didn't hear me. When she finally got to the phone.
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Reason of review:
Poor customer service
Thelma S Wpc

Very disappointed

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I have an account with stoneberry for 14 months, ive never been late, i always pay the balance off in 90 days. Every time i order something they want a down payment. Im done with this company.
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Reason of review:
Problems with payment
Anonymous

Returns

You have to pay shipping on returns. Some of their items like the Dell Laptop doesn't come with any disc or windows
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Robert S Skd

Latest shipment order number 6675****

during shipment of two AC DELCO money banks with batteries inside the banks became seperated and are damaged. The ends where you drop coins in are worse.

It seems to me that the packing should have been better. Ok you want more words one time i had an old chevy, how i loved that old car, it has carried me so far, but now i am going to trade it for a FORD !!!!. Here in southern Illionis, there is a low land area that years ago used to fill with water from the Ohio river. It would as the flood waters receded that area would still have trapped water with lots of fish.

People would gather when the word spread that the Sinks is draining due the products rotting away, One time my Uncle Luther was straddle of a big log. He was feeling under then log for fish when he found that log had gills. We pulled that fish out with a tractor. They took a picture of that fish.

Guess what, that picture weighted 1199 pounds. Your turn.

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Reason of review:
Problem with delivery
Dot M Ckb

Taking advantage of the elderly - my mom

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My 85 year old mom. They continue to rsisr her credit line.

She doesnt understand a lot of the time what people are saying. Stonebery sends her items she didn’t order. Pays for these items and their ridiculous shipping charges cuz she doesn’t want bad credit. I even returnef the items paying $24 shipping charges.

They returned to her. Stonberry is a scam’ what 85 year old disabled want a leaf blower or a light that makes colored images?

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Reason of review:
Order processing issue
1 comment
Guest

iwas paying faithful lee and the next thing i know my bill was high because of late fees to me that dont make sense i am disable and try to explain to them the company need to change the way of dealing with people .

Barbara Czc

Also pissed off customer

trying to return a vacuum that I decided I didn`t want( because my boyfriend bought a better brand). Apparently I have to pay about $70.00 to return this vacuum back to this company or keep it even though I don`t need it. I thought they would include a postage paid return label like others do but I guess not, now , should I pay to ship it back , or just keep it ? Not sure yet but leaning towards keeping it in case the Kirby breaks! Anybody out there looking for a new Shark vacuum ? I`m done with this company , too bad I`ve given them past business - not anymore and I will not recommend them to anyone.
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Loss:
$355
Reason of review:
Return, Exchange or Cancellation Policy

Preferred solution: Let the company propose a solution

Anonymous

Need account number

My items arrived after I had to go to GA. I want to pay my bill?
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Reason of review:
Problems with payment
Anonymous

Payment

When do my monthly payment begin?
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Ronald M Ihp

Rude,arrogant ,obnoxious,uncaring,unfriendly

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Customer service was horrible. I was treated very rude, I was hung up on when I asked about an order I placed three months ago. Then I talked to someone else. Also not knowledgeable, didn't care, didnt thank me calling, when I pay off my bill, which will be very soon now, I won't buy anything else from stoneberry
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Reason of review:
Poor customer service
Elliot R Jfo

Frustrating

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I was a new customer with Stoneberry. I've placed my first order, and the product came damaged. I had to pay 18.00 for shipping to returned it, and I called Customer Service and the customer service representative was so rude and treated me very bad...she was so nasty.
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Reason of review:
Damaged or defective
Anonymous

Did not get my order.

I never got an order but im being billed for it. I no longer want it.
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Reason of review:
Order processing issue
Carvel Rod

I want my catalog

I didnt finish putting in my mailing address
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