filters
state:
Show
city:
Show
product:
Show
On June 15, 2013, I received notice that there had been a hard credit inquiry on my credit report. This inquiry came from Stoneberry. Before receiving this notice I had not received anything from this company, including email ads. I have never even heard of this...
Read more
Anonymous
Ldthomas01

I have been a customer of Stoneberry for years with an established credit limit, well whenever I ordered something a new hard credit inquiry would appear on my credit report, ...

Anonymous
mickey

This is a partner company with fingerhut along with a few others most of them operate in a very shady way. BEWARE!!!!!

#419515
Reply to reviews
I'm a former customer, who all ways payed my bill on time. Now you say I can not get credit unless I pay up front. SO BE IT. If I can not get credit, then, STOP SENDING ME PER-APPROVED OFFERS.Please stop sending me catalogs.! If you change your mind, I would like...
Read more
Anonymous
FlufferNutter

I have been receiving their catalogs for a while now and wanted to get a digital camera from them on credit. I think I am officially talked out of it after reading the complai...

Anonymous
Chill51

Dig this... I finally decided to order (kept getting the catalog in the mail with that pre-approved BS!) I order a 42" fan, that arrived to me damaged. When I called to compla...

#401445
Reply to reviews
For months now I have been receiving Pre-Approved Credit Stoneberry Catalogs in the mail. I decided on December 18 2012 to place an order with them. They never sent an email other that an order confirmation at the time of Order. I was checking the status of my online...
Read more
Anonymous
Anonymous

I was going to place an order but after reading all these complaints i decided not to thank you everyone for the feedback....

Anonymous
farmwife

Re: Stoneberry Christmas Grinch.... I did not have a problem with a first 'pre-approved' order. Reading this story, I am surprised and wonder why. But...I am glad to know that...

#369119
Reply to reviews

Stoneberry Customer Care Review

Stoneberry
#846843
1.0
Details
I'm very in happy with the way this company handles their customers.they cheat people I had to send my stuff back on my money they refused unless it was defective I don't think that's fair to the people buying from them.I'm going to tell everyone not to order from them there cheats and im very disatisfied
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Stoneberry Account Review

Stoneberry
#840305
1.0
Details
I have never had such a hard time trying to pay these ***. Got my bill paid down to 2 payments and they have locked me out of my account and i keep getting the run around on the phone what the *** !
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Sunglasses Review

Stoneberry
#833500
1.8
Details
I brought a pair of sunglasses for round 18 dollars because they looked great in tge catelog. But, when I recieved them THEY WERE ALL BEND UP! So, I hadv to straighten them out which was easy to do because the metal was soooooo... CHEAP which leaves me fearful wearing them in the sun.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Short Review on April 09, 2016

Stoneberry
#826854
4.4
Details
Come on people's i been dealing with stoneberry for over 5 year's or better, never had a problem with any of my order,nor the merchandise. This is not one of your fifth Avenue store, you want top quality product for pennies.Ain't gunna happen, so stop your whining and complaining.
Comment
Show
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Turnaround Time
Website

Other Product Review

Stoneberry
#803291
1.1
Details
Was thinking about ordering but 67 bad reviews can't all be wrong...will just order elsewhere ...don't need the hassle will just put there catalogs in trash....
Comment
Show
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Privacy and Data Security
Turnaround Time
Website

Stoneberry Credit Review

Stoneberry
#780448
1.0
Details
Hi my name is kenneth deel i applyed for credit with stoneberry it frose up i would like to place an order could u please call me asap if u would like my business my email keithdeel70@gmail.com it is very important to me i look forward to hearing from you soon 2769706797 thanks
Comment
Show
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website

Other Product Review

Stoneberry
#778848
5.0
Details
Im happy with Stoneberry. Fast shipping and high quality.
Comment
Show
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Privacy and Data Security
Turnaround Time
Website

Other Product Review

Stoneberry
#770487
They are very misleading False credit increases Do not stand behind products or their own mailings Dont get caught up in it Do not order
Comment
Show

Bed Set Review

Stoneberry
#760387
I returned a bed set today had to pay 27.00 for postage. I have never had to pay to return a product from any other company. Not happy about this. I have ordered a nother one. Hope i wont have to return this one.
Comment
Show

Stoneberry Shipping Review

Stoneberry
#756316
2.5
Details
I will never order again. 2 pkgs of socks and i was charged a 12.99 shipping fee. A pair of jeans that cost 24.99 i was charged 12.99 shipping. Too long ,so gotta send back for another shipping charge. Im done ,never again.
Comment
Show
Additional Fees
Advertised vs Delivered
Diversity of Products or Services
Price Affordability

Stoneberry Online Order Review

Stoneberry
#752588
Applied for an order on 12/13 waited and waited and finally called back on the 16 to find out what had happened and if it was going to shop in time for Christmas call customer service no help unfriendly and got no where now the items I ordered are not here had to cancel everything and now go try to finish shopping by Xmas really get with customers keep informed please do t leave us not knowing
Comment
Show

Laptop Review

Stoneberry
#744670
This is Ronald Willis I made a order a while ago and I only recieved 2 of the items I orderd.I would like to know where the resr of my order is.You told me to send you 29-49 and you would send the remainder of the order well I did that and still nothing I just made my first payment and still nothing My order was a lap top I'm still waiting.608 30th.St.N Pell. city Alabama
Comment
Show

Stoneberry Online Order Review

Stoneberry
#731259
Hi RECEIVED A LETTER TELLING ME MY CREDIT WAS SO BAD BUT I BOUGHT 2 ITEMS ON CREDIT MADE ME FEEL VERY LOW WILL NOT REFER ANYONE OR DO BUSINESS WITH THEM
Comment
Show

Notebook Computer Review

Stoneberry
#713798
I purchased a small notebook computer. The computer wouldn't work aftet a couple weeks. I had to pay $14.00 to return it. They took off the computer price but charged me fpr shipping and a finance charge. It codt me $50.00 all together. I wouldn't recommend purchasing products from the. It could codt you and get nothing in return.
Comment
Show

Stoneberry Online Order Review

Stoneberry
#713384
Returned something havent got the status on that and its been since september 17th. Placed an order over a week ago havent recieved an email on the status.
Comment
Show
Stoneberry - Simple Review #1443617509
1/1

Stoneberry Online Order Review

Stoneberry
#708255
2.8
Details
Got a jump pack that broke unable to return for replacement
Comment
Show
Additional Fees
Customer service
Delivery Service
Website

Stoneberry Payment Option Review

Stoneberry
#698658
Account#052290497-C2 My name is Gloria Wallach. I keep receiving statements that I owe money when I made my final payment months ago!! I paid by check for 22.00 and actually over paid! Can we please figure this out because this is getting very frustrating
Comment
Show

Blanket Review

Stoneberry
#694159
1.0
Details
The blanket I purchased is itchy it has pieces of plastic in it. I DO NOT LIKE IT...
Comment
Show
Diversity of Products or Services
Price Affordability

Stoneberry Online Order Review

Stoneberry
#677055
2.3
Details
The monthly payment in the book was cheaper than the one I got on my statement.I only order one item.
Comment
Show
Additional Fees
Diversity of Products or Services
Price Affordability
Product or Service Quality

Other Product Review

Stoneberry
#675554
They keep calling our phone. Asking for someone that doesn't even exist. I am way past annoyed. You call again and I will make sure, that whoever calls again will lose their hearing
Comment
Show

Online Order Review

Stoneberry
#660085
Ordered my great-grandson a gift for Christmas. It was back ordered. I wasn't notified. After new years came and went I called again and was told it would be shipped by Jan. 10. Never received and no credit for it. WTH ....
Comment
Show

Positive Experience Review

Stoneberry
#650198
4.7
Details
They have treated me great,,
Comment
Show
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality

Other Product Review

Stoneberry
#640085
1.3
Details
Credit was geat.missed three payments made them up.now denied orders
Comment
Show
Advertised vs Delivered
Customer service
Product or Service Quality
Turnaround Time
Stoneberry - Comforter Review from Normalville, Pennsylvania
1/1

Stoneberry - Comforter Review from Normalville, Pennsylvania

Stoneberry
#622313
Washed my comfort just bought and it fail apart
Comment
Show

Stoneberry Website Review

Stoneberry
#616720
5.0
Details
I never have a problem with stoneberry I love this website I just order a pair of asics shoes and they are shipping it to me I don't know you are getting the idea it's not worth a headache but I have to say this is a 10 thumbs up for me
Comment
Show
Product or Service Quality

Stoneberry Account Review

Stoneberry
#610803
1.0
Details
I ordered some stuff from Stoneberry and was approved and was told it was already shipped but then got a letter stating they weren't sending items needless to say i already have account for 2 years paid off account and was never late so that one i can't figure
Comment
Show
Delivery Service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Product or Service Quality

Floor Tile Review

Stoneberry
#609396
The trouble i had i order floor tile first 3 boxes came incomplete broken tile then they sent they say free box then charge for it 3 weeks later they sent what i order the first time i didnt or and charge for it now they want almost 3hundred dollar for that the company is a ripe off to me just robbing u
Comment
Show

Stoneberry Account Review

Stoneberry
#604170
3.5
Details
Had over 1000.00 available credit with stoneberry and a cbr score of 698 They use their own score, 1 to 99. Excellent to them is 99 equal to a cbr of 800+ I scored 91 and with snail avail stoneberry credit over $1000.00, I was declined a 200.00 purchase. Needless to say, I've cancelled my acct with them and will not give return business.
Comment
Show
Advertised vs Delivered
Discounts and Special Offers
Product or Service Quality
Warranty