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2.0 Based on 66 reviews
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    • Customer service 5
    • Misleading 4
    • Quality of product and did not like the customer service 4
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HELLO, I RECEIVED MANY CATALOGS FROM THSI COMPNAY AND MY CREDIT IS NOT EXCELLENT BUT IT IS GOOD. I WAS TOLD I WAS PREAPPROVED FOR $300. I PLACED AN ORDER AND FOR THE PAST WEEK IT STATES IN THE COLUMN FOR SHIPMENT STATUS IMS Demographics Hold WHAT THE HECK DOES THAT MEAN? I HAVE READ WHERE PEOPLE PLACE ORDERS AND THEY WILL STATE IN THE SHIPMENT COLUMN LETTER MAILED ON A CERTAIN Date stating that you more than likely have TO PUT a down payment to... Read more

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Please do not ever open an account with this so called company. "Customer service"? Pathetic. I opened an account with this company and sent back what I ordered and when I called to make a payment their system "was down" "unavailable at this time", "down all day no one can get in" I called in to close thedamn account because it's nothing but a nuisance and made a payment and got a "confirmation" that the payment went through. Days later, it... Read more

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I like everything I have received so far great job

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Tried to sign in for a new account was repeatedly told that I wasn't submitting a valid email. I was submitting an email that I have used for years.

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i ordered a sham and matching bed spread 07/11/2016. When i got the order the sham was the right color but bed spread was a different color. I returned it to them and paid a$17. 00 shipping fee in the mean time i reordered the bed spread to save time and they sent the wrong color again, i refused the order at the postoffice. I called customer service and they argued with that i had ordered the wrong color. I didnt because i had the original... Read more

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WORST ONLINE SHOPPING EXPERIENCE EVER!#!. DO NOT PURCHASE ANYTHING FROM THIS RETAILER. THEY DO NOT STAND BEHIND THERE PRODUCTS.CUSTOMER SERVICE ALL THE WAY UP TO MANAGEMENT WAS A JOKE. THERE PRODUCT WAS AS ADVERTISED, IT BROKE RIGHT OUT OF BOX &THEIR ATTITUDE WAS"TOO BAD SO SAD"BUT WE GOT CHA MONEY". CALLING LOCAL CREDIT BUREAU AND TV NEWS TO INVESTIGATE FURTHER SO OTHERS WON'T BECOME A VICTIM OF SUCH HORRIFIC BUSINESS PRACTICES Read more

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About 3 weeks ago I sent an order 11 pieces stainless cookware and want to know the status of this order. Order #408052. My name is Luis Ramos , PO. Box 163, Isabela , Puerto Rico 00662. My cel. number is 787 516 7811.

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Stoneberry is awesome,everything i order came on time and the quality was great i have no complaints

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Said I wouldn't need a down payment checked the order status the other day it said a letter was mailed saying I need to make a down payment first. Very Misleadind

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Your new website isn't any good. I can't log in. So how do I submit my payment?

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