Stoneberry Complaints and Reviews

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Main address:
1-800-704-5480, ,
  • 20+8 mobile complaints
  • $229 claimed losses
  • $8 average
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I placed Am order with perfect credit .....they said they were sending the order and then 2 Weeks later ...nothing when I called they said I needed money down .what a waste of time ..frankly *** .... Add comment

My husband received a pre approved catalog which is not really pre approved. When the customer places an order they tell the customer that a down payment is required. Bit when the customer call they are told payment in full. Which is not by any means preg approved credit. Add comment


My name is Federico Soler my order #50107416,0rder date/20/14,my wife called cust services today spoken with a very sour. Lady,because we bought two flip pillow,my husband doesn't like his because is too soft,I will keep mine,but when I asked maraih (cust service) for a returned slip,she told me that I have to pay for that!!because stoneberry didn't send returned label,that I have to pay for... Read more

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I am very upset because Stoneberry, sent me a catalog, telling me I was approved for credit of $500, well I only ordered 1 item, which came to $39.99 plus shipping & handling charges, which came to $55 & change, I have to pay 50% of the total, before they will send me the product, so I really believe that is wrong, so I don't want them to send me no more catalogs,cause its a lie. they... Read more

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I have been a customer with stoneberry well over a year now very good customer and I purchased a battery charger from them recently a week ago and send it back within 2 to 3 days of keeping it and after they received it they charge me for the shipping as well as add it on other charges as intrest I dont think thats fair. Add comment

Why can't I shop without having to join something. It makes me mad to have to do two other things before I can do what I want do. Iwill not be back on your sight again Add comment

Your employee wants to argue with me.its the employee is right not the customer so I will shop else where and I WILL report this to the BBB.i promise I will contact them first thing friday am.good luck stoneberry. Add comment


So far I have not had a bad experience with stoneberry only thing I don't like about any of these company's is they charge you more or about the same if you don't get what they say $500 limit at one time and to much finance charges.they all do rib you off and fingerhut, stoneberry , amerimark, etc. Are all the same midnight velvet Read more

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Bought a tablet that would not connect to my WiFi.they sent a return label for me to send the tablet back.I was told I would not be charged shipping months later they are billing me for a returned item.I called customer service and the person I spoke to was very unprofessional. Add comment


I do not have a complaint with stoneberry, I have had several orders with stoneberry , all were delivered in the expected amount of time, all products were exactly what they were suppose to be, all arrived well packaged and on time. Payments were made on schedule and won't hesitate to order again should I have a need for their product..have had orders for several months now and everything is... Read more

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