Stoneberry Complaints and Reviews

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Stoneberry
Main address:
1-800-704-5480, , service@stoneberry.com
  • 19+6 mobile complaints
  • $229 claimed losses
  • $9 average
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I am very upset because Stoneberry, sent me a catalog, telling me I was approved for credit of $500, well I only ordered 1 item, which came to $39.99 plus shipping & handling charges, which came to $55 & change, I have to pay 50% of the total, before they will send me the product, so I really believe that is wrong, so I don't want them to send me no more catalogs,cause its a lie. they... Read more

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I have been a customer with stoneberry well over a year now very good customer and I purchased a battery charger from them recently a week ago and send it back within 2 to 3 days of keeping it and after they received it they charge me for the shipping as well as add it on other charges as intrest I dont think thats fair. Add comment

Why can't I shop without having to join something. It makes me mad to have to do two other things before I can do what I want do. Iwill not be back on your sight again Add comment

Your employee wants to argue with me.its the employee is right not the customer so I will shop else where and I WILL report this to the BBB.i promise I will contact them first thing friday am.good luck stoneberry. Add comment

     

So far I have not had a bad experience with stoneberry only thing I don't like about any of these company's is they charge you more or about the same if you don't get what they say $500 limit at one time and to much finance charges.they all do rib you off and fingerhut, stoneberry , amerimark, etc. Are all the same midnight velvet Read more

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Bought a tablet that would not connect to my WiFi.they sent a return label for me to send the tablet back.I was told I would not be charged shipping fees.now months later they are billing me for a returned item.I called customer service and the person I spoke to was very unprofessional. Add comment

     

I do not have a complaint with stoneberry, I have had several orders with stoneberry , all were delivered in the expected amount of time, all products were exactly what they were suppose to be, all arrived well packaged and on time. Payments were made on schedule and won't hesitate to order again should I have a need for their product..have had orders for several months now and everything is... Read more

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I made a purchase from Stoneberry and was not happy with the product. The complaint that I have is with there return policy. The customer has to pay for the return of the product. I think this should be changed. Add comment

 
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