Stoneberry Complaints and Reviews

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Stoneberry
Main address:
1-800-704-5480, , service@stoneberry.com
  • 16+5 mobile complaints
  • $174 claimed losses
  • $8 average
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So far I have not had a bad experience with stoneberry only thing I don't like about any of these company's is they charge you more or about the same if you don't get what they say $500 limit at one time and to much finance charges.they all do rib you off and fingerhut, stoneberry , amerimark, etc. Are all the same midnight velvet Add comment

Bought a tablet that would not connect to my WiFi.they sent a return label for me to send the tablet back.I was told I would not be charged shipping fees.now months later they are billing me for a returned item.I called customer service and the person I spoke to was very unprofessional. Add comment

I do not have a complaint with stoneberry, I have had several orders with stoneberry , all were delivered in the expected amount of time, all products were exactly what they were suppose to be, all arrived well packaged and on time. Payments were made on schedule and won't hesitate to order again should I have a need for their product..have had orders for several months now and everything is... Read more

Was this review helpful? 1 0

Have excellent credit with Stoneberry,tried to order three times and was turned down,just gonna pay Add comment

I made a purchase from Stoneberry and was not happy with the product. The complaint that I have is with there return policy. The customer has to pay for the return of the product. I think this should be changed. Add comment

Was offered a $200 credit limit through their catalog in Feb 2014. Ordered a Guitar combo for my 12yr old . Total was $197.98. Have made on time payments above the minimum with a current balance of $96.95 in good standing. Received an email yesterday with the following: You have been pre-approved for $00200 with Stoneberry Credit! To take advantage of this offer, please enter your pre-approval... Read more

Was this review helpful? 3 5

In December I received a catalogue saying I was approved for $100. I bought a watch for a friend, with no problem. This month I ordered a bird bath for the amount I have paid into my acct. My amt due and payments would stay the same. I never missed a payment, was never late. In fact I paid more than the minimum each time. I was turned down. Was I approved or wasn't I? Why was I approved in... Read more

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I received an e-mail from Stoneberry for retro kitchen appliances- including a hot dog steamer and a snow cone maker which I attempted to order and did order.I today got two e-mails saying they were out of stock of both items and yet they advertised these products. I do know that the FTC has gone after retailers advertising items which are out of stock. They lost a customer. lease do not do... Read more

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I ordered a mixer from Stoneberry in November, total for item and shipping was about $75. I was told at the time that my credit had been approved for $100. I made two minimum payments and then paid the balance off to zero. I then attempted to order another item, for 99.99 and forgot about the shipping charge. My account showed that they were sending out a letter requesting a deposit on the item.... Read more

Was this review helpful? 4 0
 
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