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The blanket I purchased is itchy it has pieces of plastic in it. I DO NOT LIKE IT... Add comment

At first I had a good experience with stoneburry because when I first place my orders everything was fine but I was still waiting for one of my orders because they don't have on stock and they wasn't asking me for a down payment but now when is time for my order to be shipped now they asking not for a down payment but for the hole amount the item cost. Stoneburry is a waste of time. I will not... Read more

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I had recently given a good review...i would like to retract it. I purchased my third order from them, when i received the merchandise it didnt fit, it was a sofa protector, so i returned the product, of course i paid $19.58 to return the merchandise, now i am being charged the original shipping charge of $15.??, i called customer service they wouldnt help me, so basically Im paying $35.00 for... Read more

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Like I've tried to say before .I've ordered two rings from Stoneberry and received them with no trouble. I've wore only for a few minutes when one of the sets fell out. I've called and called Stoneberry to find out if I could return them to be fixed and they will not even talk to me. I've even ordered sheets from them and they are simply falling apart. They are not sewed good, the seams are... Read more

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I received a faulty cordless vacuum, and after 3 tries to get a return label, was told It must be returned in 30 days. I was expecting them to send a return label before the 30 days. The supervisor was completely unprofessional and would not let me explain the reason for the long wait. I was WAITING FOR A RETURN SLIP TO SEND IT BACK, finally on August 15th I receive a packing slip order.... Read more

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I bought a vacuum from Stoneberry. Shortly thereafter, the lock on the bottomside would not stay locked. I called and asked for a return label. another month goes by ...and nothing. Asked again for a return label.Once again, no response. Paid on my account, and wrote that I needed a return label. You guessed it, nothing. called them to ask again for a return label, and they informed me it had... Read more

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Stoneberry is the most screwed up, shady place you can ever deal with! You get approved for a certain amount they say they will ship in 3-5 days and they end up not shipping at all and just telling you your item is on back order. Reps have nooooo customer service skill, management is absolutely TERRIBLE ( coming from a general manager) this place is a huge joke and i do not recommend ANYONE to... Read more

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The monthly payment in the book was cheaper than the one I got on my statement.I only order one item. Add comment

They keep calling our phone. Asking for someone that doesn't even exist. I am way past annoyed. You call again and I will make sure, that whoever calls again will lose their hearing Add comment

Ordered my great-grandson a gift for Christmas. It was back ordered. I wasn't notified. After new years came and went I called again and was told it would be shipped by Jan. 10. Never received and no credit for it. WTH .... Add comment

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